Perth Metro Delivery and Perth WA Regional $19.95, 2-4 Business Days. If area is remote may take longer.

Inter State $19.95, 4- 7 Business Days after order is placed.

*Please note that these delivery times for regional & inter state are estimates, & cannot be guaranteed.

At checkout the shipping will automatically calculate what category you fall under based on your postcode.

Sure can! Please contact us directly to discuss any urgent matters at gifts@thebowersnest.com.au or give Sian a call on 0428 296 107.

All our gift boxes are carefully checked before departure. Please contact us immediately if there has been any damage during delivery so we can rectify.

All sales are final. We go to great lengths to ensure that your gifts get to you in the condition that we have packaged them. If there has been any damage in transit, please notify us immediately.

Please see our returns policy here for details on refunds, sale items, exchanges, return delivery & liability.

You may select one of the cards from our range at checkout. Write your personal note at checkout and this will be hand-written on the card of your choice for you.

Absolutely, please contact us directly to discuss.

Absolutely, please contact us directly to discuss.

Yes, we love corporate gifting!

Please get in touch with Sian to discuss in detail on 0428 296 107 or gifts@thebowersnest.com.au

You may also request for our corporate brochure to be emailed to you.

Of course! You are welcome to addon any item of your choosing to our pre-made boxes. 

If there is a delay in delivery from suppliers, or out of stock items, there may be unavailable gift items. When this occurs, we will notify you and will substitute an item with an item that is similar to, or of the same money value as the gift substituted. 

We encourage all our customers to either recycle, reuse or return our boxes once they have been unpacked.

No, both the purchaser and the recipient must be 18 years or over. So, even if the gift is for an adult, legally you may not purchase it if you are underage.

We suggest 3-10 items. If we can't fit what you have ordered into a gift box, we'll be in touch with suggestions for you.

Those on our email list will be the first to hear about special offers including free shipping, discounts etc. 

For volume corporate orders, please get in touch and we'll organise individual discounts for you. 

Please note that these codes will only be honoured for the stated purposes.

We do not recommend sending chocolate during a heat wave/extreme weather, particularly via standard shipping to remote locations (as parcels may sit in vans during transit). 

Absolutely! Just add all of the gift boxes that you would like to your shopping cart and at checkout, clearly state the addresses for each gift box in the "delivery instructions" box, or if it's easier, just send us a separate email with your order number and all of the shipping details and we'll take care of it. 

If no-one is home, unless you tell us otherwise, the couriers have "authority to leave" meaning that they will leave the parcel somewhere safe at the delivery address.

If there is nowhere safe to leave it (e.g. units/apartments), a card will be left & the parcel is taken to a nearby depot, agency or Post Office for collection or re-delivery. We understand that collecting parcels is not always convenient, but at this time, it's the most practical solution to a difficult set of circumstances.